Privacy policy

Introduction

Welcome to the Minds Connected (Consulting) Limited privacy notice. Minds Connected (Consulting) Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

  1. Important information and who we are Purpose of this privacy notice

This privacy notice aims to give you information on how Minds Connected (Consulting) Limited collects and processes your personal data through your use of this website or engaging with us to provide you with our services, including any data you may provide through this website when you sign up to our newsletter. This website is not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Part One: Your data protection rights

I process personal data about you in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Data controller: Jacqueline Knight, Minds Connected (Consulting) Ltd

ICO registration number: ZB089735

 

Under UK data protection law, you have the following rights in relation to your personal data:

  • Right of access: you can request a copy of the personal data I hold about you.
  • Right to rectification: you can ask me to correct any inaccurate information.
  • Right to erasure: in certain circumstances, you can ask me to delete your data.
  • Right to restriction: you can ask me to restrict how I use your data while a concern is being investigated.
  • Right to data portability: where processing is based on consent or contract, you can ask for your data in a portable format.
  • Right to object: you can object to processing carried out on the basis of legitimate interests.

 

Data protection complaints

If you have a concern about how your personal data has been handled, for example a request to access or delete your records that was not dealt with to your satisfaction, or a concern about whether your information was shared appropriately or stored securely, please raise it with me directly in the first instance.

Please note that this covers concerns about data handling only, not about the therapeutic relationship or professional conduct.

To raise a data protection concern, please contact me at jacqui@mindsconnected.co.uk. I will acknowledge your concern within 30 days and respond as promptly as possible. If you remain dissatisfied, you have the right to raise a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

 

Data breaches

In the unlikely event of a data breach affecting your information, I will assess the risk and, where required, report it to the Information Commissioner’s Office and inform you directly without undue delay.

Part Two: How I work with your information

This section is specific to my practice and explains what information I hold and how I handle it.

I hold the following personal information relating to you:

  • Name, date of birth, address, telephone number, email address, GP details, emergency contact, existing medical conditions 

I hold this information to enable me to undertake my obligations to you in my professional role, and to communicate with you during the course of our work together.

 

Storage: Data is stored in a locked cabinet and in password protected digital files.

 

Retention: Records and notes are kept for a period of 7 years. After this time paper documents are shredded and digital files are deleted.

 

Sharing your information with third parties

I do not share your information with any third parties except in the following situations:

  •  I may discuss your work in clinical supervision, in an anonymised form wherever possible.
  • I may share your information with relevant professionals or authorities if I believe that you or another person is at risk of serious harm.
  • I may share your information where required to do so by law.
  • I will share your name and contact details with my clinical executor, so they may contact you in the event of my death or incapacity.

This notice forms part of my working agreement with you.